Effective Date: 12/20/20
Last Updated: 01/04/25

New Tide Media ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, and communications. By using our services, you agree to the practices outlined in this policy.

1. Information We Collect

1.1 Information You Provide to Us:

We may collect personal information that you provide directly to us, such as:

• Contact Information: Name, email address, phone number, and mailing address.

• Business Information: Company name, job title, and business needs.

• Payment Information: Billing address and payment details (processed through secure third-party services).

• Other Information: Any additional details you provide in forms, surveys, or communications.

1.2 Information Collected Automatically:

When you visit our website or use our services, we may collect information automatically, such as:

• Device Information: IP address, browser type, operating system, and device identifiers.

• Usage Data: Pages viewed, time spent on the site, clickstream data, and referring URLs.

• Cookies and Similar Technologies: Information stored by cookies, web beacons, or tracking pixels to enhance your experience.

1.3 Information from Third Parties:

We may receive additional information from third parties, including:

• Publicly available data.

• Data from partners and analytics providers.

2. How We Use Your Information

We use the information we collect for purposes including but not limited to:

• Providing and improving our services.

• Personalizing user experience.

• Processing transactions and fulfilling requests.

• Communicating with you about updates, promotions, and relevant information.

• Conducting analytics and research to optimize our offerings.

• Ensuring security and compliance with legal obligations.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

3.1 Service Providers:

Third-party vendors who perform services on our behalf, such as payment processing, hosting, analytics, and marketing.

3.2 Business Transfers:

If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that process.

3.3 Legal Compliance:

We may disclose information as required by law, such as to comply with legal obligations, enforce agreements, or protect rights and safety.

3.4 Aggregated Data:

Non-identifiable aggregated data may be shared for analytics, marketing, or research purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. These technologies help us:

• Remember your preferences.

• Measure and improve site performance.

• Deliver targeted advertisements.

You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our services.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. When your information is no longer needed, we securely delete or anonymize it.

6. Your Privacy Rights

6.1 General Rights:

Depending on your location, you may have rights including:

• Accessing, correcting, or deleting your personal data.

• Opting out of marketing communications.

• Restricting or objecting to certain data processing activities.

6.2 California Residents (CCPA):

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect and how we use it.

• The right to request deletion of your personal information.

• The right to opt out of the sale of personal information (we do not sell your personal data).

To exercise your rights, please contact us at [Insert Contact Information].

6.3 European Residents (GDPR):

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), such as:

• The right to access, rectify, or erase your personal data.

• The right to data portability.

• The right to restrict or object to processing.

• The right to lodge a complaint with your local data protection authority.

To exercise your rights, please contact us at [Insert Contact Information].

7. Security Measures

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage system is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before sharing your information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

New Tide Media
info@newtidemedia.com